Privacy Policy

Effective Date: March 1, 2026

Welcome to Unlimluck Casino. We value your privacy and are committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website www.unlimluck.com and use our services in the United Kingdom. Please read this policy carefully to understand our views and practices regarding your personal data and how we will treat it.

1. Information We Collect

We collect and process the following types of personal data:

Identity Data: such as your name, date of birth, and gender.
Contact Data: including your email address, postal address, telephone number.
Account Data: username, password, and other registration details.
Financial Data: payment card details, bank account information, and transaction history.
Technical Data: IP address, browser type and version, time zone setting, browser plug-in types and versions, operating system and platform, and other technology on the devices you use to access our website.
Usage Data: information about how you use our website, products, and services.
Marketing and Communications Data: your preferences in receiving marketing from us and your communication preferences.

2. How We Collect Your Information

We collect information directly from you when you register on our site, place bets, make deposits or withdrawals, communicate with customer support, or otherwise interact with our services. We also collect data automatically through cookies and similar technologies when you visit our website.

3. Use of Your Information

We use your personal data for the following purposes:

To provide, operate, and maintain our casino services.
To verify your identity and comply with legal and regulatory requirements, including anti-money laundering (AML) and responsible gambling obligations.
To process your transactions, including deposits and withdrawals.
To communicate with you, including sending account updates, promotional offers, and customer support responses.
To improve our website, products, and services through analysis and research.
To detect, prevent, and address fraud and other illegal activities.
To comply with applicable laws and regulations in the UK.

4. Legal Basis for Processing

Under the UK General Data Protection Regulation (UK GDPR) and Data Protection Act 2018, we process your personal data based on the following legal grounds:

Performance of a contract: to provide you with our casino services.
Compliance with a legal obligation: such as anti-money laundering and gambling regulations.
Legitimate interests: for fraud prevention, improving our services, and direct marketing (where you have not opted out).
Consent: where required, such as for marketing communications.

5. Sharing Your Information

We may share your personal data with the following parties:

Regulatory and law enforcement authorities as required by law.
Payment processors and financial institutions to facilitate transactions.
Service providers and partners who assist us in operating our business, such as IT service providers, marketing agencies, and customer support.
Affiliated companies within the Unlimluck group.

All third parties are required to keep your information secure and confidential and to use it only for the purposes we specify.

6. International Transfers

Your data may be transferred to and processed in countries outside the UK. Where this occurs, we ensure appropriate safeguards are in place to protect your personal data in accordance with applicable data protection laws.

7. Data Security

We implement appropriate technical and organizational measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

8. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, comply with our legal obligations, resolve disputes, and enforce our agreements. Typically, data related to your account and transactions will be retained for a minimum of 7 years in accordance with UK financial regulations.

9. Your Rights

You have the following rights under UK data protection law:

The right to access your personal data.
The right to rectification of inaccurate or incomplete data.
The right to erasure of your data in certain circumstances.
The right to restrict processing.
The right to data portability.
The right to object to processing, including for direct marketing.
The right to withdraw consent at any time where processing is based on consent.

To exercise your rights, please contact us using the details below. We may ask you to verify your identity before responding to your request.

10. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and deliver personalized content and advertisements. You can manage your cookie preferences through your browser settings. For more information, please see our Cookie Policy.

11. Children’s Privacy

Our services are not intended for individuals under the age of 18. We do not knowingly collect personal data from children. If we become aware that a child under 18 has provided us with personal data, we will take steps to delete such information.

12. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any significant changes by posting the new Privacy Policy on our website with an updated effective date.

13. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact our Data Protection Officer at:

Unlimluck Casino
Email: [email protected]
Postal Address: Unlimluck Casino, 123 Gaming Street, London, UK, SW1A 1AA
Phone: +44 20 7946 0123

You also have the right to lodge a complaint with the Information Commissioner's Office (ICO) if you believe your data protection rights have been violated. Visit https://ico.org.uk for more information.

Thank you for trusting Unlimluck Casino with your personal information.